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ProPride 3P Hitch, Hassle Free, 60-Day Guarantee

You can return the 3P Hitch at any time during the first 60 days of use for a refund. 60 days begins when you receive the product unless otherwise arranged for a later date. We must receive the product in Holly, MI in 60 days or less. All product must be returned in working condition with minor usage marks. Return of damaged parts will not be refunded and will be deducted from any money owed at the discretion of ProPride Industries. To initiate a return you can contact us for a return merchandise authorization. If the hitch was purchased during a FREE shipping promotion, $299 (or the total shipping charges from the shipper if greater than $299) will be deducted for any returned hitches. All shipping charges both ways are paid by the customer. A 10% handling/restocking fee will also be deducted figured from the 3P price at the time of purchase.

Shipping

We can ship to virtually any address in the Continental US. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns of products other than 3P Hitch

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Products can be returned to: ProPride Industries, Inc. 10350 N. Holly Road, Holly, MI 48442